Custom Order Guide

A considered process

How to request a custom order

Every piece begins with a thoughtful conversation, shaped around your wishes and our artisan craft.

Browse & inspire

Explore our Karakami patterns, colours and past creations on our website and Instagram to find inspiration for your own piece.

Submit your request

Tell us about your space, preferred patterns, colours, size and any ideas you already have through our enquiry form. We are also available at maison.serendipity2026@gmail.com.

digital mockup

Consultation & confirmation

Together, we refine your ideas and explore the possibilities. We can prepare visual mock-ups to help you imagine your Karakami in your space.

Creation & delivery

Once the design, size, timing and quotation are confirmed, your Karakami is commissioned and handcrafted in Kyoto.
Your order is carefully prepared and delivered with the attention it deserves.

Request a custom order

Share a little about what you have in mind. Our team will review your request and be in touch to discuss a considered, bespoke approach.

We’ll be in touch within 2–3 business days.